Located next to Kensington High Street, the hotel is a short walk from Knightsbridge and approximately 25 miles from London Heathrow Airport. Just over a mile away are Royal Albert Hall, various museums, and Hyde Park.

The hotel features a garden area and a health club with pool and sauna. Other hotel amenities include two restaurants, pub, concierge, laundry service, and 24-hour room service.

All rooms have private bathrooms, trouser presses, tea and coffee facilities, satellite TV, and hairdryers.